
Meet your Rapid Advice Industry Experts
Jackie’s corporate roles have included responsibility for marketing and sales functions for large scale complex businesses across multiple sites and she is an expert in membership management. Jackie unlock value from her data base and use analytics to guide wise decision making. She has a history of leading exciting businesses and has a passion for building stakeholder relationships, delivering on the customer/member proposition. Jackie is effective in budget/ P&L management & strategic planning.
Jackie deliver large projects and relishes the opportunity to enhance customer experiences via product and staff development. She effectively utilise technology to build preferred outcomes and is an expert in contract negotiation with suppliers to deliver favourable partnerships. She has successfully completed acquisitions, green-field openings and major refurbishments. Jackie specialises in re-energizing customer-centric businesses in complex and competitive environments. With 20+ years’ experience in large scale customer enterprises Jackie is performance driven with a successful track record. Her focus on customer/member satisfaction and service delivers top-line growth and profit maximisation.
Jackie has been part of multiple project management teams including Gateways Casinos & Entertainment redevelopment, Aspers local casino portfolio expansion and the refurbishment of Jupiters Gold Coast and Townsville and developing Master Plans for Federal Group. Jackie successfully contributes to dramatic expansion and revenue growth of businesses
Working in HR consulting for over 15 years and with Hudson for the last ten, Zoe has worked with numerous organisations across Australia, New Zealand, Asia and Europe supporting people to realise their potential for fulfilling careers. She has a strong track record across the private sector working with metropolitan and regional clients to select, promote and transition individuals objectively, fairly and inclusively.
Zoe is driven to provide an exceptional customer experience, leverage market and talent insights to ensure leasing practice solutions and actively promote the role of women in meaningful, fulfilling careers. She loves uncovering her client’s talent needs and solving them with practical, data-driven solutions centered on the employee experience.
When not at work, Zoe enjoys doing puzzles, lounge-room dancing and scooting around the neighbourhood with her two toddlers, fostering her strong village of female superheroes and ‘filling her cup’ by running, weight training and the Lifestyle channel.

I believe in influencing action by creating successful and effective working relationships. The ability to influence in business is critical to successfully delivering outcomes, having business impact and to your reputation.
My experience and skills have led me to my current career milestone which is managing the Local Gaming Portfolio for the opening of Crown Sydney.
My career and personal growth journey has made me a strong believer in the saying that ‘the way to achieve the impossible is to believe it is possible’.