How did you find your start in the industry and how did you arrive at your current job?
I worked as a table games dealer at Jupiter’s Hotel and Casino on the Gold Coast while I completed my Bachelor of Business (Event Management and Marketing) at Griffith University. Like many others before me I didn’t have any intention of staying in the gaming industry, then I graduated and moved to Crown Melbourne, and the scale of the property and organisation blew my mind. The more people I spoke to, the more I learnt and soon I had an unquenchable thirst to know more about the business and the industry.
After being at Crown for one year, I attended a career networking session for table games, and I was successful in moving positions to my current role as an Innovation Coordinator within the Table Games Product and Strategy Team. My new role focuses on enabling the organisation to generate revenue, by developing new products and processes, packaging it and communicating with new audiences.
What advice would you give your younger self, starting out in the Gaming industry?
I have always been focused, so feel that my younger self did a pretty good job at getting me to where I am today. Therefore, I’m going to say ‘Keep focused and don’t lose the determination to succeed’. Continue to be driven by what you want to learn rather than what you want your title or salary to be. Keep building your network of meaningful connections. Read as much as you can. Continue to put yourself outside your comfort zone, and always be true to yourself.
What do you think is the most significant barrier for women in the industry, today? How do you think this barrier can be overcome?
I think the most significant barrier is the unconscious bias that is still prevalent in so many industries today.
I believe the way to overcome this is to live, breath and embody what it looks like to support gender equity. To me, this looks like continually changing the dialogue about gender and gender roles, speaking up for others, using gender-neutral language and calling each other out on bias language – regardless of who made the comment. It’s also vital to greet, speak to and address women the same way you greet men. Demonstrating this behaviour will be contagious.
The current industry initiatives (Women in Gaming Australasia and Crown’s Gender Fitness App and Dynamic Women in Gaming Program) are playing a critical part in overcoming these barriers by providing opportunities for competitors to become allies in achieving an overarching goal. These platforms are incredibly important, but the real value lies in what we can build on from here. I don’t know what the magic formula is, but with a united approach of learning and working together, the industry will have a bright future.
What is the best and worst decision you’ve ever made, professionally?
Moving interstate for work was the best decision, for me. I would suggest moving between properties and businesses to anyone in the industry looking for a new perspective. Worst decision I’ve made was not speaking up.
Who or what inspire you and why?
Chris Wilson and my mentors. My mentors inspire me by continually showcasing their unwavering resilience and work ethic, and challenging the status quo. I’m fortunate these mentors have shown me continued support and guidance to drive me towards being a passionate leader. Chris Wilson and my yoga community inspire me to be the best version of myself every day in every situation.